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As published on AutoSphere.ca:  DIGITAL! Interview facilitates real-time online conversations with customers. When DMT Development Systems Group rolls out its DIGITAL! Interview lead management system this month, auto dealers will be able to have real on-line conversations with their customers. The new technology promises to take online ‘chat’ to new levels. DIGITAL! Interview uses an on-line concierge team, hosted by DMT in Winnipeg, to connect digital shoppers seeking instant answers with a salesperson who can respond immediately with replies to…...

As published on CanadianAutoDealer.ca:  When Glen Demetrioff mystery shopped U.S dealers through their chat functions, he wasn’t too impressed with the online customer experience. “We found the majority of the time the people behind the keyboard of those [chat] providers didn’t really pick up on some of the keywords that a real salesperson would,” said Demetrioff, President and CEO of DMT Development Systems Group Inc., in an interview withCanadian auto dealer at its Markham offices. Demetrioff vowed to find a better…...

As published on CanadianAutoWorld.ca:  Ask Glen Demetrioff about current online chat programs on dealership websites and the DMT president and CEO gets straight to the point. “For most cases, and I would say 90 per cent of the time, it is a pseudo-answering service that would allow the customer to provide information but never get any in return,” he says. “They are glorified answering machines.” It was in that vein that the Winnipeg-based software company started its two-year journey that…...

WINNIPEG (July 6, 2015) – Progressive auto dealers will be able to have real on-line conversations with their customers, supplying them with rich information, powerful images and sophisticated videos – all in real time – when DMT Development Systems Group Inc. rolls out its revolutionary DIGITAL! Interview lead management system this month. DIGITAL! Interview has been more than two years in development and builds on DMT’s nearly two decades of experience keeping auto manufacturers and their dealers on the leading edge…...

WINNIPEG (June 30, 2015) – Hyundai Motor America’s ground-breaking new on-line media resource has earned the company a Gold Stevie® Award as part of the American Business Awards program for 2015. The site http://www.HyundaiNews.com, developed by DMT Development Systems Group Inc. of Winnipeg, boasts a long list of innovative features to help business and automotive media cover Hyundai’s vast range of activities in the fast-paced auto industry. The site was judged in the Best On-line Press Room category. The award was…...

Automatic Diarization – Page 12 However, CRM tools are only as effective as the data that’s being entered. With the Rapid Response from DMT Development Systems Group Inc., data is harnessed as soon as a salesperson completes the action, and it automatically diarizes it. “It saves on many steps, “ notes Glen Demetrioff, president at DMT. “Sales consultants don’t have to do anything extra. They provide an action to fulfil a customer request.” Whenever a sales consultant responds to a…...

Excerpt as published in the May 2015 issue of Canadian Auto Dealer: That's where Winnipeg's DMT Development Systems Group Inc. comes in. The company specializes in building manufacturer and dealer websites. More than 600 auto dealers across Canada are clients of DMT, a company founded by owner Glen Demetrioff in 1999. Demetrioff began his career on the sales floor of a Lexus/Toyota dealership, where he came up with a program that automatically determined leasing and financing payments — saving countless…...

OTTAWA (May 29, 2015) — A Special Award for Support to the Reserve Forces has been given to DMT Development Systems Group Inc. of Winnipeg for its progressive policies and flexibility that helped a senior Canadian Forces reservist complete a second tour in Afghanistan. The award, presented last night at the Canadian War Museum, is a clear testament to DMT’s “support, patience, flexibility and heart,” according to the spouse of a Winnipeg reservist who has completed two international tours with…...

WINNIPEG (April 20, 2015) — A new state-of-the-art digital resource for European news media covering the auto industry, motorcycles and motorsports has made its debut, Honda Motor Europe Ltd. has announced. The versatile new sites, designed and built by DMT Development Systems Group Inc., cover Honda cars, motorcycles, motorsport, and corporate news on the continent and beyond, and are available in 17 languages. Press information, images, video and all manner of data can be browsed on the sites without the…...

Guests at the annual Google Think Auto 2012 conference heard what our clients already know: DMT’s data capture systems placed within a manufacturer’s website to collect internet lead information represent the “Best in Class” for Canada’s auto industry! Tim Wilson, Head of Automotive, Google Canada, declared the Mitsubishi Canada and Volkswagen Canada test drive forms the best among their peers in a presentation entitled ‘Canadian Consumer Behavior and Path to Vehicle Purchase’. DMT designed the data-capture strategies and manages the…...